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Daily Live

Charity and Community Links

TweetShareWhatsAppShareEmailReddit What do you do and market to show you’re part of the community and support charities? So at the weekend, I joined others in my community to litter pick. It can feel like we get loads of requests from charities as a salon owner and FEEL like we don’t get anything or much from…

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Award Winning Salon Owner Claire Denyer Interview

Tweet3ShareWhatsAppShare49EmailReddit52 Shares I have had the pleasure of working with Claire over the last 14 years; she is an incredible salon owner. If you ever are lucky enough to meet one the industries BEST salon owners do: a beautiful human being and very successful salon owner on all levels. Claire has won Saks Salon of…

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Generation millennial are no different – fact!

TweetShareWhatsAppShareEmailReddit I’ve had a REAL issue with the whole Millennial’s are different, and finally I found some HARD evidence to back up what I’ve been shouting about! I feel it IS very important as business owners not to join in with this name calling of human beings.   When we label people is actually effects…

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Daily Live – Dealing with Complaints

TweetShareWhatsAppShareEmailReddit Did you know only 5% of clients will make a complaint, the other unhappy clients will just leave and never return! No business can please all the people all the time and teams, ever with strong training will mess up because they’re human. How a business handles a complaint is key, and in this…

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