Salon Based Pay V’s Commission
TweetShareWhatsAppShareEmailPinReddit Neil Decoff, the founder of Strategies, joined me to talk about salon and spa pay. There are only a few professionals from the business side of our incredible industry that I respect and would recommend. I’ve been training in our industry personally for 20 years, and Neil, Strategies is one of the only companies…Read More
TweetShareWhatsAppShareEmailPinReddit It was so exciting to welcome Phil Jackson to a LIVE show this morning to talk about Salon Memberships. I’ve wanted to cover this topic for some time, however, I felt it was essential to have an expert with years of experience. I believe sincerely this is an essential revenue tool that every salon…Read More
Award Winning Salon Owner Claire Denyer Interview
TweetShareWhatsAppShareEmailPinReddit I have had the pleasure of working with Claire over the last 14 years; she is an incredible salon owner. If you ever are lucky enough to meet one the industries BEST salon owners do: a beautiful human being and very successful salon owner on all levels. Claire has won Saks Salon of the…Read More
Are you taking pictures of the back of clients heads?
Tweet2ShareWhatsAppShare91EmailPin2Reddit95 Shares Let’s start with a question. What do you want to achieve by taking a picture of the back of a person’s head? If the photo is for other professionals in the industry who can look at the technical work, the skills to produce the incredible result, then that photo is perfect. However, if…Read More
Are you ready for Mothers Day?
TweetShareWhatsAppShareEmailPinReddit Make Mothers Day an incredible event for your salon or spa! With 60% of UK shoppers spending money on Mothering Sunday and a whopping £510 Million spent on gifts according to the Mintel report. It’s a serious opportunity that needs marketing and team planning. What’s your focus, Packages, Retail and Gift Vouchers? Here’s…Read More
Are you charging the right price to make a profit?
Tweet12ShareWhatsAppShare336EmailPinReddit348 Shares Knowing how to calculate pricing is key to profit. Far to often business owners base their pricing on what other businesses are charging in the local area without really knowing if that price is right to cover their costs or even make a profit! When it comes to price there shouldn’t be guess…Read More
Improve Team Development – Part 2 Why don’t they do what we ask
TweetShareWhatsAppShareEmailPinReddit In this series of articles and Live video’s I will be sharing some key habits that leaders can use to improve and develop team performance. It can be frustrating when we’ve given a job or a task to a team member only to feel it would be quicker to do it ourselves, those “give…Read More
The Daily Meeting, Video 7 in the TAG series
TweetShareWhatsAppShareEmailPinReddit It’s a very good responsibility (over time) to delegate the meeting, so its not the owner or manager EVERYDAY, saying the same thing everyday! Its quick, to the point, focused to informing teams of what needs to happen, and inspire a team to be ready. Clients want to have fun, have a pleasurable experience…Read More
Teams and Incentives, Video 6 In the T.A.G Series
TweetShareWhatsAppShareEmailPinReddit I’ve heard over the years business owners say “its their job, people today expect rewards for everything”. Whilst there is an element of truth in this kind of statement, it’s also important to know, incentives and positive reinforcement SPEEDS UP development, success is quicker, BUT only if incentives are done right. The point is…Read More
Record Breaking Teams – Video 5 in TAG series
TweetShareWhatsAppShareEmailPinReddit For me high up on the staff room wall was a very special place. The team and individual personal best. As well as, the salon or spa record, plus each departments records (hair / beauty). I’m looking for every small win I can get for the team. I want the pleasure, dopamine hit, to…Read More
I never Set Targets – Video 4 in the TAG series
TweetShareWhatsAppShareEmailPinReddit Adults don’t like being TOLD what to do! Kids get TOLD what to do because they have no or little choice, but adults are different. Its about respect and working together. The choice any adult has is to either agree to the action or take the focus “YOU CAN’T MAKE ME” and they’re right!…Read More
The TO GO Chart, Video 3 in the TAG series
TweetShareWhatsAppShareEmailPinReddit I’ve used this method for more than 20 years, its never failed. It’s very simple but has 4 major impacts on team focus and behavior! Especially negative behavior. Sign up for the Revenue Newsletter and receive revenue generating hints, tips and techniques Name Please enter your name. Email Address Please enter a valid email address. Sign Up!…Read More
Its a count down, Video 2 in the TAG series
TweetShareWhatsAppShareEmailPinReddit It’s a count down! I describe in my book how big targets can feel like hard work, its a money mountain. And when something FEEL hard, people quit. So, how can I make targets FEEL easy so come the end of the week and the final push to hit the target is exciting, fast…Read More
Team Targets = Faster Growth – Video 1 in the TAG Series
TweetShareWhatsAppShareEmailPinReddit Team – Aim – Go How to use targets to speed up team growth I’ve spent nearly 20 years focused to developing high performance teams. In this series of videos I break down some simple ways to make hitting targets feel easy and fun. When targets are “money mountains” its hard work, targets that…Read More
How I got 4 NEW clients an HOUR
TweetShareWhatsAppShare42EmailPinReddit42 Shares How I got 4 NEW clients an hour with this simple little trick Want to know how? Well watch the video below or keep reading and I’ll tell you what you need to do to increase inquiries. Inquiries … why not bookings? Well, the number of bookings will be down to how…Read More
Request Targets and Culture must STOP!
TweetShareWhatsAppShareEmailPinReddit Request Targets and Culture Must STOP! Over the years I’ve come to HATE the culture of request building. When it comes to making money it has to be as a team. A group of people working together with a common purpose. It’s about US – WE and OUR goal. The request culture however, just breeds ME -…Read More
7 Simple Techniques – Speed up Salon Team Growth
TweetShareWhatsAppShareEmailPinReddit TEAM – AIM – GO Lets Play TAG! Watch instead of read I’m Caroline Turner, founder of The Salon Money Maker and I work to speed up salon team growth working with owners and teams. I’ve been training teams for 20 years, and I love it. I also share revenue focused techniques,…Read More
Marketing your salon or spa is a complete waste of time and money!
TweetShareWhatsAppShareEmailPinReddit Marketing your salon or spa is a complete waste of time and money! WHY? 80% of the clients may walk away and never return! Marketing can be hard work and expensive, research shows its up to 5-15% MORE expensive then working with people who already know your salon or spa. So why do I…Read More
STOP giving your team a retail target, it’s like a road to nowhere!
TweetShareWhatsAppShareEmailPinReddit If it’s a battle to get the team behind retail and your business is not enjoying 20-30-40% or more in retail revenue then I know what I would do. STOP giving the team a retail target – The team needs a DIFFERENT target! Watch instead of read I’m Caroline Turner founder of The Salon…Read More
Retail is Easy – at the right time
TweetShareWhatsAppShareEmailPinReddit Retailing is easy when you know how to do it. However, if a team member doesn’t know how, it can also feel stressful, frustrating and difficult, especially if staff FEEL the pressure to hit targets with performance reviews and daily targets. And that can create the “I can’t” destroying confidence and revenue or worse…Read More