Why choose Salon Team Training for your business
Our schools and colleges don't train people to be successful with clients; they focus on developing the necessary practical skills to get students to pass their exams.
Our suppliers focus on training product knowledge or service procedures, often in a short period, to increase their sales!
And so that leaves the salon owners with the task of developing the people to grow their business.
Our industry is filled with passionate people who want to do well but have never been shown how to succeed with clients; as one young professional wrote;
"I have mastered the skill of my craft, but I don't know the secret of success on the floor."
This leaves salon and spa owners just like you with three option
1ST Option
You take on the role of designing and delivering training, it will require a massive amount of your time and a big commitment on your part, but it is possible with dedication.
2ND Option
Do absolutely nothing, let skills in the business stay precisely where they are right now, and accept that the current situation is as good as it gets. Taking this reduces stress and frustration.
3RD Option
Give Salon Team Training a go, work it alongside what you're already doing right now and see how far you and the team go. You'll have lessons ready to use and support to grow and develop.
Which of the options will be easier for you?
Amazing Results!
Caroline's a firm fixture in our team's education online; it's vital that our team can please the client with the experience in the salon, not just the result of the service.
We know from our success and team retention the importance of high-quality education.
Our retention of clients is at 90%, and we've never been busier.
Stephen - Salon Owner
The online course results have been amazing; even our apprentice can do MORE in retail than services.
I would never have thought we could hit over 60% retail.
We can hardly keep the stock on the shelves. And that's with room for more clients. Imagine if we're fully booked. It's very exciting. Thank you, Caroline.
Debbie, Salon Owner
Caroline has a way of communicating with teams to motivate and inspire them and switch the light bulb on about how to succeed in a salon, and make clients feel and understand what they want from their visit.
Our salon runs at 90% and over on client retention, and retail sales are always high.
David and Jo, Salon Owners
Caroline and I have designed and presented training together for over 16 years.
When it comes to developing high-performance teams, Caroline's work is outstanding.
She has years of experience working with the corporate side of the industry and with individual salons.
The online course is an exciting development for the industry allowing more professionals to benefit from her work and improve client skills.
Julie Eldrett; International Consultant and Trainer
Caroline's a great believer that salon success is achieved with quality marketing plus a well-trained team; that's where a salon generates the ultimate results in revenue. Which makes us a perfect match, and why I recommend her training.
Her training is unique because it focuses salon professionals on understanding precisely what clients want and how to grow and be successful in the industry—understanding the client experience and how to recommend professionally.
Vanessa McDonald, Founder of Salon Marketing Creative
Current Salon Team Training Top Retail Performers
Total Salon Weekly Retail
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Individual Team Member Record
%
Individual Apprentice Record
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Salon Team Training Membership
Up to 10 team members for £89.99 per month
- Full Assess to Owners Portal
- Full Assess to Team Course
- 12 months email support
- In-Salon Activities
- Workbooks for each lesson
- Train the Trainer Events
Enjoy the Benefits of Online and In-Salon Training
Gone are the days when you must pay for a full day’s training and then transport the team to a training centre or have a trainer visit the salon for a business-focused training event. With online training, you and the team can access their course anywhere, bringing convenience and saving you money.
Online training is available anytime, anywhere, allowing you and the team to arrange when and where they take their training. Training can work around clients or utilise space in the schedule. All the team and you need is access to the internet, and you're ready to go.
No matter how many team members you have or if the training is for you as a solo professional, online training delivers the same content to everyone. Online training will never have a bad day of teaching, so you know the team will come away with the same quality of knowledge.
Online learning is simply a better way to train employees on certain topics. With videos and other interactive content, Online training can greatly increase your team’s engagement with and retention of key information specific to their roles and the industry.
And Here's Exactly How It Works:
I'll walk you through everything you and your team need to know about succeeding with clients, including:
The exact steps needed from the moment a client arrives for their service until they leave, aiming to achieve 70-90% retention of clients.
Learn how to spot different client styles, adjust how to work to suit the client, keeping MORE clients happy, increase average spend, and reduce lost client rates.
How to use communication skills to improve the client's experience and increase retail and rebooking sales.
Salon Team Training includes 23 video lessons split covering three components of success.
Plus Bonus Lesson
L.A.S.T – How to Deal with Complaints, Unhappy or Demanding Clients
The Price List Question
Remember Client’s Names
And there's more
Lesson Workbooks
Online note-taking - Quizzes - Internal communication
In-Salon Activities to Follow Up on Specific Lessons
The 30-DAY "TRY THE WHOLE COURSE" 100% MONEY-BACK GUARANTEE
My guarantee to everyone investing in the training is;
Put the work in, follow the course and work with me and if you don't grow by the cost of the training, you can have a full refund.
So you have nothing to lose and everything to gain.
I've never given a refund, I believe it's important to know there is no risk of failure. Full details of the terms and conditions
It's my reputation at risk if the training didn't work and that's why when salons or spa's start the course I'm on hand to assist everyone.
Join salon owners just like you using Salon Team Training to grow their business.
Salon Team Training Membership
Up to 10 team members for £89.99 per month
- Full Assess to Owners Portal
- Full Assess to Team Course
- 12 months email support
- In-Salon Activities
- Workbooks for each lesson
- Train the Trainer Events
Current Salon Team Training Top Retail Performers
Total Salon Weekly Retail
%
Individual Team Member Record
%
Individual Apprentice Record
%
