Posts Tagged ‘salon team’
Part 3 – Award Winning Salon Owner Claire Denyer Interview
TweetShareWhatsAppShareEmailPinRedditPart 3 – Claire talks about Letting go, “I can’t do everything this business needs”. Delegation and developing a team so they can use their initiative and grow professionally. Trusting the team to make changes, my way isn’t the only way Systems and training How my health meant I had to re-invent my role In…
Read MorePart 2 – Award Winning Salon Owner Claire Denyer Interview
TweetShareWhatsAppShareEmailPinRedditIn part 2 Claire and I talk about; Managing expectations of apprentices The importance of the apprentice position Staff appearance and the impact on salon business Dealing with unwanted behaviour Team standards and behaviour Team training, critical to the success of the salon The Client Journey, breaking down the steps 12-week appraisals, the six-week catch…
Read MoreAward Winning Salon Owner Claire Denyer Interview
TweetShareWhatsAppShareEmailPinReddit I have had the pleasure of working with Claire over the last 14 years; she is an incredible salon owner. If you ever are lucky enough to meet one the industries BEST salon owners do: a beautiful human being and very successful salon owner on all levels. Claire has won Saks Salon of the…
Read MoreAre you taking pictures of the back of clients heads?
TweetShareWhatsAppShareEmailPinReddit Let’s start with a question. What do you want to achieve by taking a picture of the back of a person’s head? If the photo is for other professionals in the industry who can look at the technical work, the skills to produce the incredible result, then that photo is perfect. However, if taking…
Read MoreGeneration millennial are no different – fact!
TweetShareWhatsAppShareEmailPinReddit I’ve had a REAL issue with the whole Millennial’s are different, and finally I found some HARD evidence to back up what I’ve been shouting about! I feel it IS very important as business owners not to join in with this name calling of human beings. When we label people is actually effects…
Read MoreDaily Live – Dealing with Complaints
TweetShareWhatsAppShareEmailPinReddit Did you know only 5% of clients will make a complaint, the other unhappy clients will just leave and never return! No business can please all the people all the time and teams, ever with strong training will mess up because they’re human. How a business handles a complaint is key, and in this…
Read MoreDaily Live – Salon Window Marketing
TweetShareWhatsAppShareEmailPinReddit Every day I film LIVE and share on my Facebook and YouTube channel Sign up for more so you don’t miss out Sign up for the Revenue Newsletter and receive TWO FREE lessons from Salon Team Training and more! Plus revenue-generating techniques because that’s my focus, supporting salon and spa professionals to make money…
Read More7 Simple Techniques – Speed up Salon Team Growth
TweetShareWhatsAppShareEmailPinReddit TEAM – AIM – GO Lets Play TAG! Watch instead of read I’m Caroline Turner, founder of The Salon Money Maker and I work to speed up salon team growth working with owners and teams. I’ve been training teams for 20 years, and I love it. I also share revenue focused techniques,…
Read More