120 Shares

Training That Can Change Your Life

Developing People - Growing Business

I'm Caroline Turner, and I've been involved in salon and spa training and revenue development for over 20 years.

I believe our industry is filled with passionate people who want to do well but know little about how to succeed with clients, as one young professional wrote;

"I've mastered the skill of my craft, but I don't know the secret of success on the floor".

That's what I train and have done since 1999.

How to succeed on the floor with clients, I believe the missing linking in our industry.

Below you will find two lessons from Salon Team Training,

Emotions, Buying and The Zones

and

Dealing with Complaints, unhappy and Demanding Clients

Back in 2019, I decided to share a couple of lessons from my course as a gift. No strings, no GIVE ME your email first!

You can choose to join the waiting list below for more information, it is your choice.

I sincerely hope you found the two lessons useful and it gives you an idea of how the full course looks and feels.

Have a fabulous day

Caroline

PS One last thing, if you come across perhaps on social media someone just like you who is dealing with a complaint, an unhappy or demanding client, share the page because it may help them out.

For more information about the course and enrolment, dates sign up below.

I will not bombard you with emails nor share your details with any other person or company.

Join Salon Team Training Waiting List

For more information about the course and enrolment dates sign up below.

I will not bombard you with emails nor share your details with any other person or company.

Lesson 1 - Emotions, Buying and The Zones

What REALLY makes clients rebook, follow your professional advice and tell their friends?

In this lesson you'll learn;

How the brain works, very simply
Why buying or booking ANYTHING is an emotional experience
The 3 Client Zones

Download the lesson workbook

Click Here

Lesson 2 – Dealing with Complaints, Unhappy and Demanding Clients

In your career, you will experience clients you can connect with and enjoy serving and clients who may make you feel uncomfortable, appear rude and are hard work.

Knowing how to work with different people and handle difficult situations professionally is a skill that Elite professionals master.

In this lesson you will learn;

What happens in people brains and how that can affect client behaviour
Four Simple Steps to satisfy complaints, unhappy and demanding clients

Download the lesson workbook

Click Here

For more information about the course and enrolment, dates sign up below.

I will not bombard you with emails nor share your details with any other person or company.

Join Salon Team Training Waiting List

For more information about the course and enrolment dates, sign up below.

I will not bombard you with emails nor share your details with any other person or company.

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120 Shares

Training That Can Change Your Life

Developing People - Growing Business

I'm Caroline Turner, and I've been involved in salon and spa training and revenue development for over 20 years.

I believe our industry is filled with passionate people who want to do well but know little about how to succeed with clients, as one young professional wrote;

"I've mastered the skill of my craft, but I don't know the secret of success on the floor".

That's what I train and have done since 1999.

How to succeed on the floor with clients, I believe the missing linking in our industry.

Below you will find two lessons from Salon Team Training,

Emotions, Buying and The Zones

and

Dealing with Complaints, unhappy and Demanding Clients

Back in 2019, I decided to share a couple of lessons from my course as a gift. No strings, no GIVE ME your email first!

You can choose to join the waiting list below for more information, it is your choice.

I sincerely hope you found the two lessons useful and it gives you an idea of how the full course looks and feels.

Have a fabulous day

Caroline

PS One last thing, if you come across perhaps on social media someone just like you who is dealing with a complaint, an unhappy or demanding client, share the page because it may help them out.

For more information about the course and enrolment, dates sign up below.

I will not bombard you with emails nor share your details with any other person or company.

Thanks for joining the waiting list. Please check your email for further instructions.

Join Salon Team Training Waiting List

For more information about the course and enrolment dates sign up below.

I will not bombard you with emails nor share your details with any other person or company.

Thanks for joining the waiting list. Please check your email for further instructions.

Lesson 1 - Emotions, Buying and The Zones

What REALLY makes clients rebook, follow your professional advice and tell their friends?

In this lesson you'll learn;

How the brain works, very simply

Why buying or booking ANYTHING is an emotional experience

The 3 Client Zones

Download the lesson workbook

Lesson 2 – Dealing with Complaints, Unhappy and Demanding Clients

In your career, you will experience clients you can connect with and enjoy serving and clients who may make you feel uncomfortable, appear rude and are hard work.

Knowing how to work with different people and handle difficult situations professionally is a skill that Elite professionals master.

In this lesson you will learn;

What happens in people brains and how that can affect client behaviour

Four Simple Steps to satisfy complaints, unhappy and demanding clients

Download the lesson workbook

For more information about the course and enrolment, dates sign up below.

I will not bombard you with emails nor share your details with any other person or company.

Thanks for joining the waiting list. Please check your email for further instructions.

Join Salon Team Training Waiting List

For more information about the course and enrolment dates, sign up below.

I will not bombard you with emails nor share your details with any other person or company.

Thanks for joining the waiting list. Please check your email for further instructions.